Stay Report: Grand Hyatt Atlanta In Buckhead (Atlanta, Ga - January 2024)

  Stay Report: Grand Hyatt Atlanta in Buckhead
comment below and let me know your thoughts :)

I was going to be in Atlanta for one day and I have a free night at a Hyatt property so decided to try out the Grant Hyatt Atlanta in Buckhead.  My only experience with a Grand Hyatt before was with the Grand Hyatt in Bogota (review here) so this was my first experience with the hotel in the U.S.  It was easy to book the room through the app and the day before check-in we received a welcome note from the Manager.  

We arrived at the hotel late at night and the first thing you notice is the size, the hotel is very big in terms of height and size.  The hotel is made up of two towers with the first couple of floors being the base and then the two towers rising above.  There is a lower level entrance which is mainly the entrance for the meeting rooms.  At the main entrance is the valet stand and as you enter the hotel, you climb up some stairs and immediately enter the bar/lounge area in front of you.  The check-in desk and elevators to one tower are to the right, while the restaurant and elevators to the other tower are to the left.  It is a very grand hotel and it is very easy to get lost as there is minimal signage to direct.  As we arrived late at night, check-in was easy and we quickly received our key.  We then had to go back downstairs as the incorrect room was given; when given the correct room I believe we may have been upgraded as the room was very spacious.

The room was on the 22nd floor and had lots of space.  As you entered into the room, there was a long hallway on the right which contained the closet as well as a space to put your luggage/makeup/storage on the other side.  The closet was huge and contained lots of space to store things as well as the safe, iron, ironing board, as well as slippers and a robe (the slippers were of low quality though).  This hallway was on the right side, on the left side of the room was the entrance to the bathroom.  The bathroom was also massive and contained a long countertop with a sink, a jacuzzi tub as well as a stand shower.  There was a separate entrance to the toilet and overall there was lots of space and lots of amenities next to each item including bottles of shampoo, conditioner, body wash and little bars of soap.

Separating this part from the room was a little nook that contained a bar top with the coffee maker on top and a decent size fridge underneath.  The spaciousness continued in the main room which contained the two beds along the right side of the wall.  These were two spacious queen-size beds which were very comfortable and provided a greats night sleep.  There was a nightstand in between the two beds which contained an alarm clock with USB port and plugs on top of it.  There was lots of space between the two beds as well as between the bed and the nightstand.   Along the left side of the wall was the TV mounted on the wall and underneath was a chest with drawers for additional storage.  There was a chair and extender next to that, and alongside the other wall was a standard-size desk with a chair as well as plugs and USB ports on the desk.  In between the chair and the desk was the entrance to the balcony, which was nice and a good size and had two lounge chairs on it, but the only negative is that there waw a window in the bathroom which shown onto the balcony and that limited privacy somewhat.  Also, the furnishings and the building looked like an older building which meant there was a lack of plugs and USB ports around room; however, the comfortability and spaciousness of the room made up for any shortcomings.

They are a full-service hotel so amenities at the hotel include a restaurant, bar, valet, fitness center, pool (currently closed), self parking, wifi, business center as well as a hotel lounge.  I was only there for one night so was not able to but I did try the wifi, the hotel lounge, and the self-parking.  The self-parking is located in a garage down and across the street from the hotel; it looks like a regular garage that the hotel partnered with and while there are signs that this is for the hotel, the signs are minimal as are the lights at night.  The wifi was strong and we were able to connect multiple devices with no issues and were able to stream videos and social media with no interruptions.  We also had access to the hotel lounge so we took advantage of that for breakfast.  

The lounge is located on the 24th floor and is open from 6:30am-10pm serving breakfast, snacks, and hors d'oeuvres.  As you enter into the lounge, there is a couch and sitting area in front with tables towards the back next to the window.   To the left, in a little nook, is the business center with two computers and a printer.  There is a huge TV mounted on the wall, and towards the right is the coffee maker and food items.  We went during breakfast time so they had oatmeal, cereal, light snacks, some fruit and salmon as well as bread and bagels available; coffee and tea were also available with a variety of milk in the fridge along with juice and water.  While a decent selection, it was more of a medium-size snack versus breakfast; my previous experience at hotel lounges have all been outside of the U.S. where generally the selection is more so I am not sure if this is standard for U.S. hotel lounges.

Overall, it was a great stay at the Grand Hyatt.  The room was spacious and there were lots of amenities for the guest to enjoy.  The beds were really comfortable and provided a great nights sleep; and even though our interaction with staff was minimal, what interaction we did have was good and they provided good customer service.     

Stay Report: Grand Hyatt Bogota (Bogota, Colombia - August 2019)

Stay Report: Grand Hyatt Bogota

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A friend of mine was traveling to Colombia for work so I decided to join them.  Their work had put them up at the Grand Hyatt Bogota so that is also where I stayed.  Even though the hotel was booked through work, it was very easy to manage the reservation through the Hyatt app and website.  My friend also received a welcome email from the Manager prior to arrival and we could also contact the hotel regarding any preferences, and they were quick to respond.  That was a good sign to start the trip with.

The hotel is newly built, less than 1 year old, and is very tall so stands out amongst the skyline in the suburbs of Bogota.  The hotel is within walking distance of La Gran Estacion Mall, in walking distance of restaurants near Tryp hotel, and is about a 15 minute drive to the airport (without traffic).  As you enter into the hotel, the check-in desks are to the left against one wall with the concierge stand across from them.  In the middle are couches and a nice sitting area as well as a table/library nook in which you can have a small meeting.  To the right are the elevators and beyond that is the restaurant and some stores.  Overall, the lobby is grand but feels comfortable.  My friend had already checked in so I just picked up the key and went directly to the room (hint: English was not as widely spoken and understood by the concierge desk; it was easier and quicker to communicate in Spanish).

The room was located on the 6th floor and the hotel is layed out like an 8, with two round sides on either side and the elevator in the middle.  The rooms are located on the edge of the rounds with a large open atrium in the middle - while it looks aesthetically pleasing, it seems like a lot of wasted space (in my opinion).  You entered the room into a hallway that leads to the main part of the room.  As soon as you enter the hallway, on the left is a small ledge to put your key card.  Next, still on the left side, is a little nook that leads into the bathroom.  In the nook is the closet on the right - with an iron and ironing board - and on the left are drawers on the bottom and a space to put your luggage on top.  This is also where the complimentary slippers were provided as well as the safe.  The nook leads you to the bathroom, which was quite large.  In the bathroom, there is a jacuzzi tub on the right and individual stalls for the toilet and stand shower.  There was a double sink in the middle with lots of bathroom toiletries such as soap, lotion, body wash, shampoo, conditioner, and complimentary bottles of water.  The bathroom was large and spacious and the toiletries smelled nice, the only issue was the water temperature which varied throughout the day.

The room itself was also large and spacious.  Against the left wall were the two double beds with a night stand on either side of the bed as well as a night stand in the middle of the beds.  There were plugs and outlets on either side of the bed as well.  The beds were comfortable, spacious, and provided a good nights sleep.  In front of each bed was a little ottaman on which you could either sit or lay your suitcase on.  On the right side of the wall was the TV, mounted on the wall, and further down was the desk.  The desk was large and it faced the room with the large window looking out at the city behind you.  The window was large and let in lots of natural light, but these could be closed for privacy.  The bedroom was spacious and the beds were comfortable, but when the window was closed there wasn't much lighting so the room was a little dark.

There were tons of amenities at the hotel for the guests to enjoy including a restaurant, a spa, a fitness center, pool, sauna, wifi, amongst others.  As I spent most of my day outside, I only got to experience the complimentary breakfast and the complimentary wifi.  The wifi was complimentary and it was fast and stable enough to stream videos, check email, and do basically whatever you needed to do.  The complimentary breakfast was an expansive breakfast buffet with lots of options for fruit, hot dishes, cold dishes, bread, cheese, etc.  Water, juices, tea, and/or coffee were also provided complimentary and there were plenty of wait staff to assist you.  I did not get to experience the sauna/spa/fitness center but I was told it was very large with lots of machines and areas for guests to enjoy.  


Overall, it was a nice and relaxing stay at the Grand Hyatt Bogota.  It is a full-service hotel and you get to feel the entirety of the full-service aspect with your stay.  The largeness of the hotel allows for the spacious bathroom and bedroom, both of which are appreciated.  Also appreciated is the hard separation between these two areas, as with some Hyatts they seem to like the 'open concept' where the bathroom and bedroom are all one room.  A nice stay in spacious rooms with lots of amenities for the guests to enjoy.