Sunday, November 25, 2018

Stay Report: Doubletree by Hilton Hotel & Suites Houston by the Galleria (Houston, Texas - September 2014, 2017)

Stay Report: Doubletree Hotel & Suites Houston Galleria
comment below and let me know your thoughts :)

photo courtesy of
As I travel often to Houston, I am always looking for a good hotel in the Galleria area. I have a special affinity to Doubletree thanks to the complimentary warm chocolate chip cookies they provide. There is a Doubletree hotel in the Galleria area and I have stayed here twice, each with different results. Overall, the rooms are mini-suites so they are large and spacious but the parking is always a nightmare.

The hotel is set aback from the main street but as the hotel is large, you can see it from the main street; one side of the hotel faces the main street but the entrance of the hotel is on a side street. Given how big the hotel is, the entrance to the hotel is very small. The layout of the hotel is such that you have the hotel building, the parking garage, and a small connector between the two. As you enter the connector, the parking garage is to your right, the connector in the middle, and the hotel on the left; the entrance is small generally and gets more crowded once there is a rush. Both valet and self-parking are available.

The lobby itself is wide and spacious. The waiting area is right in front, while the check-in desks are to the left
photo courtesy of
and the elevators and meeting rooms are to the right. As both the meeting rooms and elevators are in the same direction, it can become a bit crowded when there events taking place. As I said, I have been here multiple times and each time the check-in was different. When I first arrived in 2014, it was extreme chaos when we checked in as the hotel could not handle a crowd. The lines were long and the check-in process was very cumbersome. When we finally got to the front, there was no greeting, no apologies for the wait, nothing - and no smile on any of their faces (there were 3 people working in the lobby checking in guests, and none of them were smiling). The check-in was taking a really long time, and no explanation was given, so I asked 'is everything ok'. The attendant replied 'I am looking for a room' and went back to staring at the screen. No customer service at this hotel. When we finally finished, no cookies were given; I had to ask for the cookies even though they are supposed to be given upon check-in. In 2017, it was a different story as the check-in process went smoother, they were more customer-friendly, and overall it was a more pleasant experience (in fact, the mood of the hotel felt lighter as well - they had recently gone through an upgrade and it improved the feel of the hotel).

I received my key and took the elevators to the room. Even though there are 4 elevators, they can get busy really quickly and become very slow (I don't think the hotel was designed for the large rush of crowds they now receive). All the rooms at this DoubleTree are Suites so the room was very spacious and clean, and the beds were very comfortable. As you enter, on the left hand side is a galley kitchen, which is a bit outdated but provides a very large fridge.  The kitchen also contains a sink, lots of counter space, dishes, a microwave, and a stove.  There is also a round dining table with 4 chairs in the sitting room just right outside the kitchen.  The sitting room also contains a sofa-bed/couch with a coffee table, and in front of the sofa is an chest with drawers on the bottom and a TV on top.  The sitting room is very spacious, has lots of features for guests to enjoy, and can become private by closing the door between the sitting room and the bedroom.

photo courtesy of
The bedroom itself is also quite large.  You enter into a long corridor, which will eventually lead to the bathroom.  As you head down the corridor, the beds are on the left side In between the two beds was a night stand and in front of the beds was another chest with drawers on the bottom and TV on top.  The beds were spacious and comfortable, and provided a good night's sleep.  The bedroom area was quite spacious and easily allowed access to each item.  Continuing down the corridor leads to the open closet and the bathroom.  The closet is on the right and contains a place to hang items and a shelf to store items.  Next to the open closet is the bathroom which contains a shower, a toilet, and a double sink.  Considering how big the rooms area, the bathroom area is relatively smaller but overall its a comfortable room.

photo courtesy of
The hotel is full-service so there are many amenities for the guests to enjoy including a pool, a gym, meeting rooms, business center, restaurant, parking garage, and wifi.  As I said earlier, parking was a nightmare both times I stayed here; you have to pay for parking so considering it requires payment, you think they would come up with a better solution.  The gym also needs to be remodeled as its small and is located on the 3rd floor, right next to other rooms (it looks like they converted two rooms into a gym).  The business center was 3 computers in the open lobby on the other side of the check-in desks.  There was complimentary printing, but there was also a lot of noise.  The wifi was complimentary and provided decent speeds.  

Overall, its an average hotel in the Galleria area.   Plus points are the location, the spacious rooms, and the full-size fridge and kitchen available in the suites (as well as the cookies).  Negatives include inconsistent customer service and horrible (paid) parking situation.  

Thursday, November 15, 2018

Stay Report: Sheraton Suites Houston Near The Galleria (Houston, Texas - January 2015)

Stay Report: Sheraton Suites Houston Near the Galleria
comment below and let me know your thoughts :)

I frequently travel to Houston, specifically to the Galleria area, and am constantly on the search to find a decent hotel in the area.  There are lots of hotels in the area, and more keep coming.  This time I decided to try out the Sheraton Suites near The Galleria.  Overall, the Sheraton Suites is a nice hotel with comfortable rooms and good customer service, but this is not my definition of suites and access to the hotel can be difficult.  

The hotel is located within the Galleria area and is either a 2 minute drive or a 3 minute walk to the Galleria – so it is very convenient in that sense.  What is not convenient is the entrance – there is only one entrance to the hotel and that is in the middle of the highway service road so you have to make a very long u-turn and then wait into traffic to get to the entrance of the hotel while competing with the drivers that want to turn onto the main street to access the Galleria - not very relaxing.  Parking is available behind the hotel and it costs $19 for in/out privileges and there are plenty of spaces. I checked in and was given my key as well as a detailed explanation of the hotel and its services.  

I had requested a suite with 2 double beds and the layout of my room was as follows.   As you entered into the room, on your right was the bathroom which had a long sink and counter space.  On the other side of the sink was a double closet and next to the sink was the door to the bathroom which contained a toilet and a shower.  You could also access the bathroom directly from the bedroom.  The bedroom itself contained two double beds, which were both spacious and comfortable.  In addition to the beds, the room also contained a dresser with a  TV on top and drawers on the bottom.  In between the two beds was a nightstand with lamps and plugs.  The room was a decent size so even though there was a lot of stuff in the room, the room did not feel too claustrophobic and only felt a bit snug.

Across from the beds was a door that led to the sitting room and this room contained a couch that could double as a sofa bed, an armoire that contained the TV, as well as a chair and a table.  Right next to the couch was a desk that faced towards the couch and behind the desk was a nook that housed a fridge, a coffee maker, and a sink.  I had said earlier that this was not my definition of a suite, because usually a suite has a more defined kitchen area with a larger fridge and microwave as well as dining table; this hotel had none of that.  While overall it was a pleasant and comfortable room, it just was not my definition of what a suite looked like (there are other hotels within the Galleria area that bill themselves as 'suites' and those are proper suites; see Doubletree Suites Houston Galleria review here).

There are many amenities for the guests to enjoy including a restaurant/bar, a very nice and spacious fitness center, a business center (with computers and printers), shuttle service to transport guests around the neighborhood, as well as wifi.  Since I was only here for one night I only got to experience the wifi which was complimentary and decent enough to stream videos.  

In the end, the positives of the hotel are the close proximity to the Galleria, the hotel has good customer service, and the room is divided between the sitting area and the bedroom.  Negatives include the lack of a full suite, lack of complimentary parking, and odd entrance to the hotel.

Wednesday, November 7, 2018

Stay Report: Marriott Sydney Hyde Park, now Pullman Hyde Park (Sydney, Australia - April 2012)

Stay Report: Marriott Sydney Hyde Park
comment below and let me know your thoughts :)

Photo courtesy of Pullman Sydney Hyde Park
In looking for a hotel in Sydney, I was looking for a comfortable room that had easy access to transportation and was not too far away from the city center.  In doing research, I came across the Marriott Sydney Hyde Park (which has become the Pullman Hyde Park).  This hotel overlooks Hyde Park and provides a nice, comfortable room in a location that is quiet but is connected to transportation and services. 

The hotel is located directly across from Hyde Park – there is an entrance to the underground (Museum Station) on one side of the park, and on the other side of the park is the entrance to the hotel.  It’s a 2-minute walk across the park as the park is not wide.  Depending on how high your room is located, you can see the entrance to the underground from your room.  The hotel entrance faces the park, and as you enter into the hotel you pass by two lounges to get to the check-in desk straight ahead of you.  On either side of the entrance, they have small lounges where you can sit and relax and enjoy the nice park views.  Further up the stairs, on one side is the bar/restaurant while on the other side is a larger relaxing area/lounge and in between is the check-in desk.  The lobby is large and open and feels relaxing.  Check-in was efficient and I proceeded to my room.  The elevators are located to the left of the check-in desk, behind the large relaxing area. 

photo courtesy of Pullman Sydney Hyde Park
The rooms of the hotel are very large and spacious, and the view of the park adds to the comfort of the room.  As you enter the room, on the right hand side is the bathroom while on the left is the closet and storage area.  As you enter into the room, on the right hand side is the TV with storage underneath and a fridge and next to that is a desk.  On the other side are the two double beds with a desk on either side of the bed.  The beds are very spacious and comfortable, and provide a nice sleep.  Across the wall is a large window which allows for nice views over Hyde Park.  The room is nicely sized and allows for decent movement, it’s not too big but you are not cramped in.  The bathroom is very spacious and allows for a lot of room.  The bathroom contained a nice jacuzzi tub, a toilet, a sink and a shower.  It was extremely spacious and felt more like an apartment bathroom versus a hotel bathroom.  Both the bathroom and the room were nicely decorated, but did not look updated.  While the rooms did not look old or worn out, they were not updated either so it was in the middle.  Overall, it was a comfortable room to stay in.

photo courtesy of Pullman Sydney Hyde Park

The hotel provides a couple of facilities that I was able to take advantage of.  On the second floor of the garage, they have laundry facilities available where you can do your own washing.  This was very convenient, especially for long-term travelers.  There was also free wifi – both in the room and better wifi in the lobby – which was decent speed as well as a decent fitness facility.  The hotel also provided a restaurant and a pool, but I was unable to try these.

Overall, it was a nice stay at the Marriott Sydney Hyde Park (now the Pullman Hyde Park).  The hotel provided a spacious room, with comfortable beds, a nice view of the park, and good customer service.  I liked the area because it was quieter and more relaxed but still had easy access to transportation services and was within walking distance to restaurants and services.  The only negative was that the hotel looked a bit older so could benefit from an upgrade (while the rooms looked older, the furniture and other items within the rooms had been updated).    

Sunday, November 4, 2018

Stay Report: Renaissance Kuala Lumpur (Malaysia - March 2011)

Stay Report: Renaissance Hotel Kuala Lumpur
comment below and let me know your thoughts :)

We were going to spend a couple of days in Kuala Lumpur, so I was looking for a nice hotel that was close to the sights and had easy access to transportation.  After some research, I found the Renaissance Marriott and decided to check it out since I have never stayed at a Renaissance property before.  Overall, it was a nice property that was very large and very accessible, but the rooms were average and so was the customer service. 

From the outside, the property looks very grand with a middle building and two towers on either side.  From the street, you walk up steps into the middle building into a very large lobby.  As you enter, on either side there are small sitting areas where guests can sit and relax.  You walk up additional stairs and into the main lobby and on the left are the many check-in desks, while on the right is the hotel’s restaurant and dining room.   In between the check-in desk and the restaurant is a hallway leading to the elevators to the guest room (for one tower).  Our reservation included complimentary breakfast, and this was served in the vast dining room on the first floor.  The breakfast was nice and had a large spread and provided a nice meal in the morning, but the staff seemed overwhelmed at times.

The average customer service started at check-in, which took longer than expected and was neither warm nor
Photo Courtesy of Renaissance Kuala Lumpur
friendly.  After we received our keys, we went up to our room located in the first tower.  Overall, the rooms were a decent size but did not feel updated; rather they looked and felt older and a bit used.  As you enter into the room, on the right was the bathroom and the left was the closet plus storage.  The bathroom was a decent size and contained a bathtub, sink, toilet, as well as bathroom toiletries but like the room it needed to be updated.  As you entered into the room, on the right were the two double beds while against the wall were the TV, some additional storage, and a desk.  Straight ahead was a window which looked out onto the pool and so provided nice views and good sunlight into the room.  The room size was decent, not grand but definitely not squished together.  The beds were decent, not too comfortable but not too uncomfortable, but did feel a bit older.  The overall d├ęcor of the room felt in need of an update. 

Photo courtesy of Renaissance Kuala Lumpur
I was traveling within the region so my stay at the hotel was broken into two short stays.  Because of this, I was not able to experience the other amenities of the hotel including the outdoor pool, fitness center, and spa.  Our room did face the outdoor pool and it looked nice, a bit small given the two towers, but it was definitely being utilized as we always saw people in or around the pool.  

The hotel did allow us to leave our luggage at the hotel, both while we were out of Kuala Lumpur as well as on our last day as our check-out was earlier than our scheduled flight.   The customer service on the check-out was also average, neither friendly nor warm.  One aspect of the customer service which was not good happened to us on our last day - we had left our checked out of our room and had spent the entire day walking around.  As we were heading back to our hotel, it started to rain really hard so we got soaking wet.  When we entered into hotel, we went to the check-in desk, indicated that we had been guests there and were picking up luggage, and asked for a towel to help us dry off.  The representative, at first, just looked at us and then after explaining the situation again, reluctantly gave us one small hand towel.  This hand towel was definitely not going to help as we were completely drenched so I asked for a bigger towel, to which I received the response of ‘we cannot provide anything bigger than this’ and walked away.  The service was not customer-friendly.

Photo Courtesy of Renaissance Kuala Lumpur
Overall, the location of the hotel is good as you are close to the sights and have easy access to transportation; however, the outdated rooms and the lack of customer service did not make this a pleasant stay.  What made the situation even more apparent is that the hotel we stayed in Singapore – also a Marriott property (see review here) – was updated, pleasant, and had amazing customer service even though we were only there for a short period of time.  The hotel where we had stayed longer – this hotel – did not provide the same level of service and thus made our stay not as pleasant. 

Sunday, October 28, 2018

Stay Report: Houston Marriott West Loop by The Galleria (Houston, Texas - October 2018)

Stay Report: Houston Marriott West Loop by The Galleria
comment below and let me know your thoughts :)

I have been to Houston many times and my favorite place to stay is in The Galleria area.  This area is close to many restaurants, shops, and services and has a wide selections of hotels.  I have stayed in many of them (you can see the reviews on my blog) and am still trying to find the best one.  I recently traveled to Houston and stayed at the Houston Marriott West Loop.  I had previously stayed here, in May 2015, and had a pretty decent stay so decided to book the hotel again.  

The hotel itself is on the backside of the Galleria, faces the highway, and shares its space with an office building.  There is a parking garage attached to the hotel, and walking from the garage entrance to the lobby is the only time you actually see the office building.  The entrance to the hotel in the parking garage is on the 2nd floor, and from here you can either walk down the stairs or take the elevator to the first floor where you walk past the meeting rooms into a hallway.  This hallway connects the hotel with the office space so you have to turn right to enter into the hotel.  As you enter into the hotel, you pass the restaurant, the bar, a sitting area, and the stairs to the gym before getting to the check-in desks.  Check-in was fairly quick and efficient, I received my key and proceeded to the elevator to go up to my room.

The room itself was a decent size - smaller than the Westin rooms but bigger than other hotels - as
was a standard hotel room.  As you entered, on the left side was the closet while on the right was the bathroom.  The closet contained hangers, a shelf for storage, and the iron and ironing board.  The bathroom contained a sink, a toilet, and shower tub - while it was a standard bathroom, the bathroom toiletries that Marriott provides are really nice.  The hallway also contained a little nook, next to the closet, which housed the fridge on the bottom and the coffee maker on top.  Further into the room, the beds were on the right hand side with one table in between.  The beds were comfortable enough and provided a decent night's sleep.  Across from the beds was a chest with drawers on the bottom and a TV on top.  The top of the chest was connected and led into the desk, and against the wall of the desk was the panel to connect multiple devices and electronics to the TV.  There were also plugs available in this outlet to charge your devices.  There was a large window which provided nice natural light but the view was very bad (either of a highway or parking garage).  In between the beds and the window were sitting chairs and some additional free space to place your luggage or the ironing board.  Overall, it was spacious hotel room with decent beds and plugs throughout the room (there were also plugs near the beds as well).

As the hotel is full service, there are many amenities for the guests.  These include a gym, a pool, a washer and dryer, a restaurant, a bar, parking garage, meeting rooms, a business center, and wifi.  The wifi was complimentary for Marriott Rewards members and allowed upto 6 devices to be connected at no charge (which is great as others cap it at 4 devices).  The speed and connectivity were decent for emails and videos.  The gym is nice and a decent size and is located next to the pool and washer/dryer.  While all of these are connected, their location is a bit odd; they are located on the 2nd floor right across from hotel rooms.  The gym is accessible 24hrs so if your room is right in front of the gym, you could potentially hear noise throughout the night.  Also, the pool is an indoor pool located on the 2nd floor next to an open meeting area/hall and the entrance to this is either from the elevator on the 2nd floor or through the stairs on the 1st floor - again an odd layout.  If you walk down the stairs from the pool and hall, you are in the lobby where the restaurant, bar, and 'business center' are located.  If you leave the lobby of the hotel and go through walkway to the office building, this is where the meeting rooms are located and you walk past the meeting rooms to get to the parking garage.  While all the amenities are really nice and spacious, the layout is a bit strange.

Overall, it was a nice stay at the Marriott West Loop by the Galleria.  The rooms are spacious, their somewhat updated, and the fitness center is nice.  The negatives are the odd layout of the hotel, the long walk from the parking garage to the hotel lobby, and the high price for parking ($24/night for self-parking and the spots are limited).  

Stay Report: Courtyard Houston by The Galleria (Houston, Texas - December 2014)

Stay Report: Courtyard Houston by the Galleria
comment below and let me know your thoughts :)

photo courtesy of
Even though there are many hotels within the Galleria area - some good and others not - new hotels are being built in the area and I like to try them to find the best hotel in the area.  The Courtyard Houston Galleria is located a block of Westheimer and is near the Galleria Mall, about a 5-10 minute walk.  The hotel and the Homewood Suites share the same building, which takes up the entire width of the block.  The hotel itself as zero curb appeal as the entrance to the building looks like an alley way that is open on both sides.  On one side of the alleyway is the entrance to the Courtyard while the Homewood Suites entrance is on the other side of the alleyway.  On the main level is the entrance to the parking garage as well as the lobby; the lobby is located underneath the garage and rooms so its looks more like a basement lobby.  
photo courtesy of

As you enter the lobby, on the right side is the check-in desk while on the left side is a really big restaurant and sitting area.  The restaurants serves breakfast (complimentary depending on which rate you booked), lunch and dinner.  Courtyard has partnered with many sports teams so there is a big TV in the lobby surrounding by coaches so guests can watch the games.  The lobby also contains the 'open' business center which contains 3 computers and a printer tucked on one side of the restaurant.  While the computers were quite slow, the availability of the computers and the printer is a nice addition.  Beyond the check-in desks was a lobby that contained other facilities such as the entrance to the parking garage (which has a daily charge) and the entrance to the pool and gym.  On the other side of the lobby was another hallway that led ot the meeting rooms.  The elevators to the rooms were located in the middle, and in front of the elevators was a table which contained scented-water and cookies on Sunday (chocolate, oatmeal and macadamia).

Check-in was efficient and I quickly received my key and proceeded to the room.  The room itself was pretty decent in term of size and comfort, it was just dark.  As you enter into the room, you enter in a corridor which leads to the bedroom area.  In the corridor, on the left is the bathroom which contains a toilet, a sink, and a shower.  The bathroom also contained the rooms only mirrors, which is a bit inconvenient as if someone is using the bathroom then no one can utilize the mirrors.  In between the bathroom and the room area was a little nook which contained a fridge on the bottom and a coffee maker on top.  The nook was built to look like a mini bar as there were shelves above the nook which contained the glasses.
photo courtesy of TripAdvisor

The bedroom area itself was open and wide,  This room had two double beds with a shared nightstand in the middle.  The beds were spacious, comfortable, and provided a good nights sleep.  The lamps on the shared nightstand had plugs on the bottom making charging devices very easy.  On the other side of the wall, across from the beds, was an armoire which contained storage space as well as an iron and ironing board.  The closet was big, only partially opened up, and did not seem like the best use of the space.  Next to the armoire was a desk that contained the TV, the telephone, another lamp with more plugs (additional plugs were located underneath the desk, and a pull out table.  In between the second bed and the window was sitting chair, and there was enough room to put the pullout table in this area with half the people sitting on the bed and the other half on chairs.  Overall, te room was spacious, modern, and clean but very dark as there was not enough light (especially at night in which the lack of light and the dark furniture made the room even darker and hard to see.)

As I said earlier, both hotels shared facilities between each other and these facilities included a pool and a
photo courtesy of
gym.  Each hotel also had their own restaurant, their own complimentary wifi, their own meeting rooms, and own business center.  The wifi was complimentary and the speeds were decent enough.  Even though they shared the fitness center and pool, both were very small as the pool looked like an oversized hot tub and the gym had two treadmills and a stairmaster (not enough for one hotel let alone two hotels to share).  The business center was 3 computers in the open lobby, but the availability of the computers and printer was helpful.  The hotel also provided complimentary water and coffee in the lobby, which a nice gesture of service.  Lastly, the two hotels shared a parking garage which was not complimentary.  The costs (at the time of the stay in 2014) was $16/day which was lower than some in the area but still not complimentary.

Overall, it was a decent hotel near the Galleria mall.  The plus points of the hotel included an updated, clean, and spacious room with decent service and a good location.  The negatives were the paid parking, the small gym and pool, and the lack of lighting in both the hallway and the room.  The hotel also does not have a lot of curb appeal, and while that something I really do not care about I do know others who do as 'it does not feel like we have pulled up to a hotel; rather to a bland apartment building.  

Wednesday, October 24, 2018

Stay Report: Hotel Indigo Houston at the Galleria (Houston, Texas - May 2016)

Stay Report: Hotel Indigo Houston at the Galleria
comment below and let me know your thoughts :)

I wanted to try Hotel Indigo near the Houston Galleria for a while.  I had heard a lot about the 'boutique hotel' within IHG's portfolio and had stayed at a Hotel Indigo in Canada about 5 years earlier and was intrigued by it.  From my understanding, Hotel Indigo was supposed to be a boutique hotel, one that was modern and funky, and mostly in urban settings - similar to Aloft but more business/boutique.  That is what I was expecting as I found something similar in Canada (see my review here); however, at the Hotel Indigo by the Galleria I found something different.  The hotel was a cross between Aloft and Hilton Garden Inn/Hampton Inn - it was an interesting combination.

The entrance to the hotel parking lot is on the backside of the Galleria, next to Nordstrom's Garage.  You enter into the long driveway which takes you to the back where the hotel is located.  From the outside, the hotel looks more like a Hilton Garden Inn or a Hampton Inn versus what I expect a boutique hotel to look like.  There is ample free parking available though.  When you walk into the hotel, there is circular, open-desk in the middle that is where check-in takes place and the elevators to the room are in front of the desks.  To the right of the entrance is the sitting/lounge area plus the business center and fitness center.  On the other side of the check-in desk is the restaurant and coffee bar.  Overall, the lobby looks funky and modern and has a nice color scheme with the light blue.  This look, plus the open check-in desk, made it feel like a boutique hotel but the attendants and the layout of the hotel made it feel more like Hilton Garden Inn.

Check-in was quick and we took the elevator to our room - the elevator continued the nice color scheme.  The hotel itself is not that big and only has 6 floors - our room was on the 2nd floor.  Our room was at the end of the hallway, and the hallway itself was very wide and also incorporated the nice color scheme as well.  We opened the door to our room, and although the room continued the color scheme, the layout and the design of the room made it feel more like Hampton Inn.

As you open the door, you enter into the hallway of your room.  On the left hand side is the entrance to the bathroom, while ahead on your right is a table with the coffee stand and ice bucket.  The bathroom itself was very wide - it had a nice wide sink with some storage underneath.  There was a toilet (which looked more like a Hilton Garden Inn toilet) and then a small table in front of the toilet that held additional towels and the bathroom amenities.  The shower was interesting, as even though the bathroom was large the shower was very long but narrow so it was difficult to manage.  Also, the design of the shower was very odd as the drain was far away from the shower so the water just stayed there, and the shower itself was alright.  Again the bathroom was an odd mixture of boutique and leisure.

The room design was more Hampton Inn than boutique, but the bed quality was very nice.  As you entered into the room, on the left hand side were the two double beds with a night stand in the middle.  The beds were very high and extremely comfortable, providing a nice and restful night sleep.  Across from the beds was a standing closet that had places to hang your clothes, an iron and an ironing board, as well as a safe.  On one side of the closet was the TV stand that was on top of a dresser with drawers underneath - there was also a fridge in the dresser as well.  On the other side of the closet was the desk to do some work.  There were a lot of amenities in the room including a safe, a fridge, and many outlets and USB ports to plug in your electronics.  The amenities were nice, but again the design and the layout of the room felt more like Hilton Garden Inn.  

There was wifi in the room and you needed to login to access the wifi - while the wifi was free, the login would not stick and sometimes the wifi would drop.  While the wifi was on the speed was decent, but the constant checking to ensure the wifi was on was a bit annoying.  Additional amenities of the hotel including a business center as well as a fitness center.  The business center was not an enclosed area but rather was an open business center that housed mostly desktop computers.  If you are doing standing surfing and printing then its fine, but there were some business men who were conducting a skype-meeting in the business center and the volume echoed throughout the open hallway.  The fitness center was nice, while basic it provided the facilities needed for a good workout.

Overall, I was a bit confused by my stay at the Hotel Indigo.  After my stay I was not sure what the hotel was going for - are they trying to be a boutique leisure hotel, a modern, funky leisure hotel, or  just a leisure hotel?  Who is their competition - Aloft, Hilton Garden Inn, Hampton, or another brand.  While the stay was comfortable, the price for the hotel consistently remains high and after my stay I was not sure why the high price since I can get a similar stay and a competition for a much lower rate.  Still, an interesting experience at the Hotel Indigo.