Monday, September 9, 2019

Stay Report: Grand Hyatt Bogota (Bogota, Colombia - August 2019)

Stay Report: Grand Hyatt Bogota
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A friend of mine was traveling to Colombia for work so I decided to join them.  Their work had put them up at the Grand Hyatt Bogota so that is also where I stayed.  Even though the hotel was booked through work, it was very easy to manage the reservation through the Hyatt app and website.  My friend also received a welcome email from the Manager prior to arrival and we could also contact the hotel regarding any preferences, and they were quick to respond.  That was a good sign to start the trip with.

The hotel is newly built, less than 1 year old, and is very tall so stands out amongst the skyline in the suburbs of Bogota.  The hotel is within walking distance of La Gran Estacion Mall, in walking distance of restaurants near Tryp hotel, and is about a 15 minute drive to the airport (without traffic).  As you enter into the hotel, the check-in desks are to the left against one wall with the concierge stand across from them.  In the middle are couches and a nice sitting area as well as a table/library nook in which you can have a small meeting.  To the right are the elevators and beyond that is the restaurant and some stores.  Overall, the lobby is grand but feels comfortable.  My friend had already checked in so I just picked up the key and went directly to the room (hint: English was not as widely spoken and understood by the concierge desk; it was easier and quicker to communicate in Spanish).

The room was located on the 6th floor and the hotel is layed out like an 8, with two round sides on either side and the elevator in the middle.  The rooms are located on the edge of the rounds with a large open atrium in the middle - while it looks aesthetically pleasing, it seems like a lot of wasted space (in my opinion).  You entered the room into a hallway that leads to the main part of the room.  As soon as you enter the hallway, on the left is a small ledge to put your key card.  Next, still on the left side, is a little nook that leads into the bathroom.  In the nook is the closet on the right - with an iron and ironing board - and on the left are drawers on the bottom and a space to put your luggage on top.  This is also where the complimentary slippers were provided as well as the safe.  The nook leads you to the bathroom, which was quite large.  In the bathroom, there is a jacuzzi tub on the right and individual stalls for the toilet and stand shower.  There was a double sink in the middle with lots of bathroom toiletries such as soap, lotion, body wash, shampoo, conditioner, and complimentary bottles of water.  The bathroom was large and spacious and the toiletries smelled nice, the only issue was the water temperature which varied throughout the day.


The room itself was also large and spacious.  Against the left wall were the two double beds with a night stand on either side of the bed as well as a night stand in the middle of the beds.  There were plugs and outlets on either side of the bed as well.  The beds were comfortable, spacious, and provided a good nights sleep.  In front of each bed was a little ottaman on which you could either sit or lay your suitcase on.  On the right side of the wall was the TV, mounted on the wall, and further down was the desk.  The desk was large and it faced the room with the large window looking out at the city behind you.  The window was large and let in lots of natural light, but these could be closed for privacy.  The bedroom was spacious and the beds were comfortable, but when the window was closed there wasn't much lighting so the room was a little dark.

There were tons of amenities at the hotel for the guests to enjoy including a restaurant, a spa, a fitness center, pool, sauna, wifi, amongst others.  As I spent most of my day outside, I only got to experience the complimentary breakfast and the complimentary wifi.  The wifi was complimentary and it was fast and stable enough to stream videos, check email, and do basically whatever you needed to do.  The complimentary breakfast was an expansive breakfast buffet with lots of options for fruit, hot dishes, cold dishes, bread, cheese, etc.  Water, juices, tea, and/or coffee were also provided complimentary and there were plenty of wait staff to assist you.  I did not get to experience the sauna/spa/fitness center but I was told it was very large with lots of machines and areas for guests to enjoy.  


Overall, it was a nice and relaxing stay at the Grand Hyatt Bogota.  It is a full-service hotel and you get to feel the entirety of the full-service aspect with your stay.  The largeness of the hotel allows for the spacious bathroom and bedroom, both of which are appreciated.  Also appreciated is the hard separation between these two areas, as with some Hyatts they seem to like the 'open concept' where the bathroom and bedroom are all one room.  A nice stay in spacious rooms with lots of amenities for the guests to enjoy.

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