Wednesday, April 20, 2022

Trip Report: jetBlue Airlines, New Orleans to Providenciales (July 2021)

Stay Report: JetBlue Airlines - New Orleans to Providenciales
comment below and let me know your thoughts :)


I wanted to travel to Turks & Caicos and I had originally booked travel on another carrier but then dates changed so had to look for another option and in my search Jetblue came up.  I have flown Jetblue before and really enjoyed their service so decided to try them for Caribbean service and see if their reputation held up.  At the time of booking, Jetblue had partnership with a variety of airlines so you could earn AAdvanage, Skyward or TrueBlue miles on this flight.  

My flight operated from New Orleans to Fort Lauderdale to Providenciales.  My flight was early in the
morning with a 6am departure on an Airbus A320 from New Orleans to Fort Lauderdale and then a 2.5hr layover prior to departing on an Embraer E190 to Providenciales at 12pm.  I had booked the 'Blue' fare which includes a carry-on, a personal item, and seat selection; checking luggage on this fare requires a cost.  Jetblue also introduced 'Blue Basic' to compete with ULCC's and that only includes a personal carry-on, no additional carryon or seat selection is available.  In every class, every passenger gets access to the inflight TVs and the wide variety of snacks.
My first flight was on an Airbus A320 with a 3-3 seat configuration.  The plane had a small business class followed by standard economy.  There were some seats that had extra legroom, which required an extra charge, but the standard legroom on Jetblue was very generous.  I am 6'1 and the seat pitch was extremely good and I could easily fit my legs in the seat.  The seat itself was very comfortable and wide.  Each seat came with a PTV screen and the plane was equipped with wifi.  The PTV had access to movies and TV shows as well as live TV.  After take-off, Jetblue's signature inflight service commenced.  I say signature because Jetblue is the only one to offer a wide variety of snacks including chips, popcorn, and cookies and these are offered throughout the flight and you can go up to the FA to request more.  In addition to these complimentary snacks, complimentary drinks are served and you can also purchase additional food and beverage items.  The extra seatpitch, the PTV and access to free content, and the access to quality snacks are some of the main reasons that people choose Jetblue; its good that they have kept those options all these years.

We landed in Fort Lauderdale and had a very long layover in a small airport (Fort Lauderdale airport
was not built to handle the capacity that it currently operates at).  About an hour before our flight to Providenciales, passengers were called to the gate so that documents could be checked - these included passport but also COVID tests and T&C health screenings.  Once all documents were checked, we were able to board the plane.  The flight from Fort Lauderdale to Providenciales was operated by an Embraer E190 with a 2-2 seat configuration.  The plane was small and it felt small - even though the flight time was 1hr50min and T&C can accommodate bigger planes; I am not sure why Jetblue operated the smaller plane.  The seats on the E190 were the same in terms of seat pitch and width and each had a PTV screen, but these were older and so did not have access to all the content from the previous plane; free live tv was still available.  After take-off, the signature service commenced with complimentary snacks and drinks and then it was time to enjoy the Jetblue experience before we started our descent into Providenciales.  
Overall, it was a nice flight experience with Jetblue.  The comfortable legroom, the comfortable seat, the access to PTV screens, and access to complimentary snacks made the overall experience a very pleasant one.  The FA's onboard were nice and friendly so it made the experience that much more pleasant.  Since taking this flight, Jetblue has increased its partnership with American meaning you can earn and redeem AAdvantage points on Jetblue flights.  This is just another reason to choose Jetblue. 

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