Trip Report: JetStar Asia, Singapore to Bangkok (August 2015)

Trip Report: JetStar Asia, Singapore to Bangkok

comment below and let me know your thoughts :)

JetStar is the low-cost arm of Qantas airlines (even though they are part of Qantas, you cannot earn Q miles for JetStar flights).  They have many subsidiaries including JetStar Australia, JetStar New Zealand, and JetStar Asia.  I have flown all three and all have a basic low-cost structure.  Each offers low fares that cover an average seat and a basic carry-on; everything else has a cost including assigned seats, checked baggage, pre-selected seats, food, and some in-flight entertainment (depending on the route and plane).  As in most low-cost carriers, you can add the extra services at the time of booking for a reduced rate or later at the airport for a higher cost.  I have flown JetStar three times, in three different countries, and I continue to go back because they offer a low-fare, decent service, and add-ons which you can modify to your liking. In each case, even with the add-ons the total fare on JetStar was less than its competitors.

My most recent JetStar experience was with JetStar Asia Airways in August 2015.  This

airline is based in Singapore and I flew from Singapore to Bangkok – a 2hr and 25 minute flight.  JetStar has flights throughout the day to Bangkok, but they range in terms of cost.  I booked my ticket online and the online site was very user friendly (I also had a question and called the call center, and they were also provided good customer service).  We took the early morning flight departing Singapore at 7am, and took the late-night flight out departing Bangkok at 9p and arriving Singapore after 12am.  These flights fit our schedule, but also fit our budget.  A standard carry-on is included in the base fare, but checked luggage and assigned seats are separate.  I have normally purchased checked baggage (as I am usually connecting from another international flight) and the cost for the checked baggage is pretty reasonable.  I have normally not paid to pre-select my seat assignment, and sometimes I have received an aisle seat in the exit row and sometimes I received the middle seat.  As I was travelling with someone who normally does not travel on low-cost carriers, and is generally not a fan of them, I went ahead and paid for pre-selecting my seat.  The charge for this, in my opinion, is a bit high given you are only able to choose the standard seats – exit row seats, or those with extra legroom, or an additional cost on top the existing charge.

As in standard in most low-cost carriers, JetStar operates one type of aircraft – an Airbus A320 (they recently acquired 787 Dreamliners as well).  The planes are configured in the same way – 3 leather seats on either side.  The seat pitch is somewhat narrow, and the comfort of the seat is not that great.  Both are alright for short-haul flights and both were decent enough for our 2h 25minute flight; however, not sure if I could deal with both for longer flights. 

The service on board is pleasant, but everything needs to be purchased.  Water is free, but that’s about it.  Snacks and meals can either be pre-purchased online or bought directly on board.  The planes I flew had no entertainment system so bring something to occupy your time (the 787 Dreamliners do have PTV’s but the entertainment needs to be purchased).   I did not buy anything on board as I had purchased food and drink in the airport, but they also have amenity kits and other items available to purchase on board.  Some of the prices are reasonable while others are costly.

Overall, if you know what to expect then JetStar provides a decent experience at a low-cost.  Each flight provided a basic service at a low-cost, with an average seat and an on-time departure and arrival.   If you are looking for a full-service airline with lots of amenities including in your ticket, then this is not the airline for you.  If you are looking for an airline that provides low fares and services you can pick and choose that are right for you, then this is the airline for you.  

Upcoming Reviews -- stay tuned!

I am currently traveling around the world so look out for some new reviews coming soon, including both airline and hotel reviews.  

Upcoming Airline reviews:

1. Gulf Air
2. Kuwait Airways
3. Emirates (economy and business class)
4. Etihad Airways
5. Shaheen Airlines
6. Pakistan International Airlines

Upcoming hotel reviews:

Hotels in Dubai

Stay tuned!

Trip Report: InselAir, Trinidad to Curacao to Miami (January 2015)

Trip Report: InselAir,
Port of Spain to Curucao, Curacao to Miami

comment below and let me know your thoughts :)

We had decided to spend half of our vacation in Curacao, and so we needed a way to get from Trinidad & Tobago to Curacao and from Curacao back to Miami.  While looking online, Insel Air kept popping up as the most convenient and economical way to travel.  Insel Air is the national airline of Curacao and connects Curacao to its regional partners.  It is a small airline as the fleet only consists of Fokkers and MD airplanes.  They currently mostly serve regional destinations in and around the Caribbean and South America.  They also serve two U.S. destinations – Miami and Charlotte.  Serving Miami is something that I understand, given the proximity and location but serving Charlotte seemed out of place (it seemed more out of place after flying on board – but more on that later).  Given all this I was a bit hesitant to try out Insel Air, but given the convenience plus the low costs I decided to check them out.  Overall, they provide a basic product with low costs and low frills.  Free bags are nice, but service and timeliness definitely needs improvement.

We took two flights with Insel Air – the first flight was from Port of Spain, Trinidad to Willemstad, Curacao and the flight time was 1hr 30mins.  The second flight was from Willemstad, Curacao to Miami, Florida and the flight time was 3hr 10mins. The commonalities between both flights were that they were both delayed and that the service was minimal on both.  The difference between the two flights was the operating aircraft.  The first flight was booked directly through InselAir’s website, while the second flight was booked through a booking agency.

The first flight was originally scheduled for the evening, but then about a week prior to the flight the schedule was changed and the flight now departed in the early afternoon (not sure if this was to compete with Surinam Airways, which flew the route earlier in the day).   Our flight was scheduled to take off at 12:40pm, while Surinam Airways was scheduled to take off at 1:30pm.  I had booked this flight directly from InselAir’s website, and overall the website does a decent job of booking flights but it is definitely not very user-friendly (ie there are better and worse sites out there).   On the website I was able to check into my flight 24-hrs prior to departure and was able to select seats on the plane so both of these were pluses.  InselAir does provide free checked baggage so that is also a perk as well.  We arrived at the airport about 2-hours in advance and checked our bags in and received our confirmed boarding passes; the gate agent said nothing about a delayed flight.  There is not a lot to do at Piarco International but to wait, so that is what we did.  Around the time that boarding was to commence, there was a notice that the flight was going to be delayed.  The new departure time was 1:30p (so one hour delay).  The plane landed at Piarco International around 1pm and taxied to the gate. 

The operating aircraft was a Fokker and due to the small size it did park at the gate but next to it (so access to plane was from the ground and not a jetbridge).    The turnaround time from arrival to departure took a very long time, and despite the delay the ground crew did not seem to be in any rush.   We started the boarding process around 1:30pm and, since the load was very light, we were boarded pretty quickly.  We were approximately 12 people total on the plane.  The plane itself looked brand new and was nice, clean, and updated – it still had a new plane smell.  The seats were in a 3-3- layout and were newly designed slim seats that were comfortable enough for the short flight.  The seat pitch was very tight, for everyone but especially for someone who is tall.  Given the light load, most people had three seats to themselves.   Again, there seemed to be no rush neither from the ground staff nor the airline so despite everyone on board, it still took a while for the doors to close and pushback to begin – throughout the delay there was little to no communication from either the captain or the ground staff.

The doors were finally closed and we pushed back for take-off.  Once in the air, the flight attendants passed out immigration cards.  Even though it was a very light load, there were 3 flight attendants on board.  This was also surprising because of the minimal service InselAir provides. InselAir does not provide meals on any of its flights – no matter the distance nor length.   Some snacks are provided as well as drinks, but no full meals are provided.  The flight time from Port of Spain to Curacao was 1hr 35 minutes so as soon as we reached cruising altitude, the in-flight service commenced.  We were offered a drink plus a snack – the snack was a slice of cheese between two buns wrapped in plastic.  It was neither fresh nor warm nor appetizing.  The plane had no PTVs and no other inflight service, so most passengers either slept or passed the time reading the inflight magazine.  The flight attendants spent most of their time conversing with each other while sitting in the first class seats (since it was empty). 

There was something unique to InselAir, and that is an on-board raffle.  Approximately 4 years ago, InselAir started an on-board raffle and it proved so popular with the passengers that the airline continued the raffle all-year long.  Raffle tickets are passed out and the number is drawn – I am not sure what the prize is, as it was never announced nor explained but it seemed like a fun and unique aspect of InselAir.

As we left late, we also landed late as well as no time was made up in air.   When we landed, we did not park at the terminal but rather at a remote stand and had to take the bust to the terminal – and what seemed odd was that the bus waited (for a long time) so that the flight attendants could also come on the same bus.  I am not sure if there were a lack of buses or this is standard procedure in InselAir, but it was the first time I experienced it and it seemed a bit odd (also caused further delays to the passengers who were already delayed with the late departure and arrival of the flight).  The delayed arrival time meant that we landed with many other aircraft at the same time, and this made the immigration wait time VERY long (and very inconvenient).   Given our experiences during this flight, we were a bit apprehensive on our next flight and remembered to keep our expectations low.

The second flight was from Curacao to Miami, which was a direct flight of 3hr 10min.  When booking the flight we were able to select our seats, and 24-hours prior to departure we were able to check-in online.  Also available online was the opportunity to bid on an upgrade to first class.  If you decide to bid for first class, your credit card is charged immediately and you are notified 24-hours prior to departure if your bid was successful.  If the bid was unsuccessful, then the credit card payment is refunded (and the refund was pretty quick). 

Our flight was scheduled to depart around 11:25am and arrive into Miami around 1:40pm.  We had arrived to the airport 2 hours prior to our departure, and there was a very long line for check-in.  Not only where there are a lot of people, but the line was moving very slowly and it took almost 2 hours to go through the line, check-in the luggage, and receive our confirmed boarding passes.  The check-in is on the first floor while the gates are on the second floor, so we went upstairs to go through immigration and security and proceeded to our gate.  The gate was quite full by the time we had arrived so it looked like it was going to be a full flight. 

Boarding start right on time and we boarded a very old, worn out looking MD-80.  The plane looked very old, had older features, and looked and felt like neither the plane nor the seats had not been updated.  The seats were in a 2-3 layout, and they were uncomfortable with a tight seat pitch (especially for a 3hr flight).  Even though the flight was full, boarding happened fairly quickly so we were in the plane prior to the scheduled departure time – and then we had to wait at the gate.  We waited for over 30 minutes, with no communication and no explanation neither from the captain nor the flight staff.  It was very hot and very uncomfortable in the plane, and this plus the lack of information made some passengers very agitated – especially those with children as the AC was turned off as well.  After the 30-45 minutes of waiting, the doors finally closed and we were able to push back from the gate.  We taxied to the runway, only to wait again – for another 30-45 minutes we waited without any communication or information from either the captain or the flight staff.  After 30-45m minutes of waiting with no communication, we started down the runway and took off for Miami. 

The flight was very uneventful and both the service availability and level was equal to that of the first flight – within the first hour drinks plus a snack of a slice of cheese between two buns was served and that was it.  First class was full so they did receive a fuller snack box plus free drinks.  During this flight, there were no raffles, no PTVs, and nothing else to occupy the passengers time.  The service on-board was extremely minimal and poor, as after the service concluded the attendants rarely came through the aisles to check on the passengers.   As we were late leaving the gate and then taking off, we landed late in Miami as well.

Overall, we did not know what to expect from InselAir and on board we experienced a basic airline that provides basic services.  I definitely would not choose InselAir for long-haul flights, but short-haul flights of less than 1.5hr seemed ok with the airline.  Even then, be prepared for a longer flight given the delays.

Stay Report: Travelodge Hotel Southbank (Melbourne, Australia - April 2012)

Stay Report: Travelodge Hotel Melbourne Southbank
comment below and let me know your thoughts :)

photo courtesy of tripadvisor.com.au

I was planning my trip to Melbourne and the hotel prices there were very expensive, no matter what type of hotel you were looking for.  The prices were so high that I decided to save myself some money – we were going to arrive into Melbourne in the evening, so instead of paying for that first night at the Holiday Inn (which was more expensive) I decided to stay one night at Travelodge Southbank.  This property was located across the bridge from the Holiday Inn so it provided easy access to the hotel I wanted to stay at, and it was less expensive so I would save some funds. 

This property was located across the bridge from the Holiday Inn so it provided easy access to the hotel I wanted to stay at, and it was less expensive so I would save some funds.  The Travelodge is a budget hotel and you get a budget experience.  The rooms are nice and decent, but the bed is not as comfortable, nor spacious, as a standard hotel.  The property is located in what looks like an office park so there are not many services around it, except for convenience stores.  As you enter into the building, straight ahead is the check-in desks and to the left are the elevators to the guest rooms.  To the right are chairs for sitting and relaxing, the business center, as well as a restaurant.  The restaurant was mainly open for breakfast only, and had vending machines if items were needed at other times.

photo courtesy of TripAdvisor

Check-in was efficient and I took my key and went to my room.  The room was basic but provided all the standard details of a hotel room.   Some of the Travelodge rooms had been updated, but this room had not been updated and look a bit dated – both the furniture and the look.  As you enter the room, on the left was the bathroom.  The bathroom was standard and provided basic amenities and was of decent size.  On the right was a closet, storage area, as well as a kitchen area.  The kitchen area included a sink, a fridge on the bottom and a microwave on top.  This was very convenient and added to the economical value of the room.  Next to the kitchen area was a TV with storage underneath and a desk next to it.  Across from the TV were the beds.  This is where the hotel felt very economical, as the beds were not that comfortable and the blanket and comforter on the bed were equally as uncomfortable.  A plus point of the room were the windows which stretched across the wall, and these provided light into the room and also provided a nice view of the town.

photo courtesy of Travelodge Hotel

As it is a budget hotel, the were no additional amenities except for the business center and the restaurant.  The business center had computers available, but when I went there was a charge to access the computers.  The hotel did provide free, basic wifi and this was good enough for me.  

Overall, the positives of the hotel were the lower price (as compared to other hotels), the free wifi, the ‘kitchen area’ in the room, and the location near downtown.    The negatives included the outdated room and uncomfortable bed.   It was a good sleep for one night, but not sure I would do a longer stay.

A Trip Report: Caribbean Airlines, international + domestic (December 2015)

A Trip Report: Caribbean Airlines 
comment below and let me know your thoughts :)

When we were planning our trip to the Caribbean and had decided on Trinidad and Tobago, the obvious choice in terms of getting there was Caribbean airlines.  Caribbean Airlines is based in Trinidad and Tobago and they offer direct flights from a number of U.S. gateways including Miami, Fort Lauderdale, and New York.  They also have many sale fairs, and we found a great deal from Miami to Port of Spain.  We had two flights on Caribbean: the first flight was from Miami to Trinidad and then connecting to Tobago and was booked through a travel website; while the second flight was from Tobago to Port of Spain and that was booked directly through Caribbean Airlines.  The website for Caribbean Airlines is not very user friendly and definitely needs some improvements - it is fine when booking flights but very cumbersome and not user friendly when managing a booking or managing options.  Another reason we choose to book with Caribbean was for the perks – two free checked bags as well as meal in economy.  Given all this, we were eager to experience Caribbean Airlines.

  

The day before our departure, I was able to check-in online and print out boarding passes – I have a dietary restriction so I had called to ensure that was on the reservation and I was assured it was.  We got to the airport about 2 hours early, and the line to check-in was not too long – even though it was Christmas Day there were a lot of people travelling to the Caribbean.  Check-in was smooth and we proceeded to go through security and head towards our gate.  Our flight was to depart at 2:05pm and land in Port of Spain at 7:05p, our next flight was around 8:30pm given us about an hour to clear customs and immigration in Trinidad (which I was told was going to be enough time).  The plane was already at the gate when we got there, as it had come from Trinidad earlier that morning and this was going to be the return journey home.  Usually, the tail of the Caribbean Airlines is painted with a bright blue bird but the tail of this plane was white.   Boarding started and we were seated and in the plane by 1:40pm.

Overall impressions of the plane were that it was an older plane – with older seats and an older look.  There were no PTV’s in front of you, no USB ports, and no coat hooks.  The seats were in a 3-3 layout, the covers on the seats were a bit worn out, and the seats had a ‘sat-in’ feel.  While not completely comfortable, the seats were also not completely uncomfortable and were decent for the 3-hour journey (not sure if they would be comfortable for a longer flight).  The only good thing about the older plane was the good amount of legroom that was provided – it was really good legroom and as someone who is tall, I appreciate the legroom.  Other amenities of the plane included a magazine in the seat-back pocket and TV’s that dropped down from the ceiling.While we had left Miami late, we landed in Port of Spain on time. 

There was not a lot of communication from the on-board staff to the passengers – the flight attendants did not communicate that much and neither did the pilots.  Even when our departure was delayed, there was still not a lot of communication.  We were just delayed and then all of a sudden they closed the front doors and we were off, and that is when the flight attendants came on and welcomed us on board.

 The overall flight from Miami to Port of Spain was pretty uneventful.  The screens were showing a commercial for Trinidad and then a really old movie (one that I had never heard of) was screened.  As Caribbean is a full-service airline, a meal was provided to all passengers.  The overall flight time from Miami to Port of Spain is about 3hr 40 minutes, and the meal did not commence until at least 2 hours into the flight.  I am not sure why Caribbean decided to wait this long – was it to coordinate with the 7pm arrival time in Trinidad, or heating up the food? Whatever the reason, the delay was noticed by the passengers as there was nothing else to do on the flight (had they given passengers food earlier, passengers could’ve eaten and then fallen asleep and not been a bother to the flight attendants; that did not happen).  The meal provided was either fish or chicken, and there were also a vegetarian option provided (for those with dietary restrictions).  The food was decent enough for the 3.5hr flight – there are definitely other airlines that provide you with more and others that provide you with a lot less so at least something substantial was provided.  In addition to the food, drinks were served.  Tea and coffee were supposed to be served as well, but those were only individually served to those who requested it.  Even though there was enough time to provide all the services, the crew seemed a bit overwhelmed or unsure about the meal delivery.  Overall, the flight attendants were not rude but they definitely did not embody the ‘warm Caribbean spirit’ –they seemed there to just to do their job.

We were connecting to a domestic flight from Port of Spain to Tobago, so we had to clear customs in Trinidad, collect our baggage, exit the arrival hall and proceed to the domestic check-in hall.  Even though everything took a long time, we still made it in time for our flight to Tobago.

The flight from Port of Spain to Tobago only takes 25 minutes and is operated on an ATR flight.  On both sectors that we flew on – Port of Spain to Tobago and return – each aircraft was brand new with slimline seats that were nice and comfortable for the flight.  Due to the short length of the flight, no inflight services were provided but the plane was comfortable and extremely nice.

Overall, Caribbean Airlines offers you access to the Caribbean to a flight for a low price.  How enjoyable is that flight depends on your expectations.  If you are expecting a 5-star airline, you will be disappointed.  If you are expecting a low-budget, LCC carrier your expectations will be exceeded.  Caribbean Airlines seems to be a hybrid – low fares, free checked bags, meals on board, sometimes older planes and sometimes newer planes.  Given the free meal and free checked bags, they are winning as compared to some of the American mainline carriers they are competing with; however, now airlines such as JetBlue are entering into Caribbean Airlines territory and they offer snacks, PTVs, comfortable seats and lower cost.  We will see who wins in the end.

Stay Report: Chic Boutique Hotel (Tobago - December 2015)

Stay Report: Chic Boutique Hotel, Tobago
comment below and let me know your thoughts :)

When looking for places to stay in Crown Point, Tobago you noticed that there are not that many options.  There are some resorts available while others are boutique hotels.  We were not going to spend a lot of in Tobago, so we wanted to stay at a resort in Crown Point.  Even though we had started looking 4 months in advance, many of the resorts were completely full so we started looking at boutique hotels and that is how I found out about the Chic Boutique Tobago.   Overall, the hotel was nice and clean.  The positives were the amenities the hotel provided include free breakfast, free wifi, pool, and fitness center and good referrals to taxis.  Some of the negatives included the lack of space in the room plus the lack of customer service provided by the hotel.

When booking the hotel, I had inquired regarding airport transport and was told that would be arranged.  Outside the airport there was a taxi with my name on it, but there was a miscommunication as I was never informed that this would inquire an additional charge. I do not mind paying for the convenience, if I am told in advance so that I am prepared with the correct cash.  Eventually it was sorted but it started to show some of the lack of customer service provided at the hotel.  The hotel is located down the side street off the main road and about a 10-15 minute walk from the city center and the beach.  While its probably safe to walk around at night, the hotel’s location does not provide a lot of safety as you pass empty lots on the way to the hotel.  The lobby of the hotel is very narrow – as you enter there is a desk straight ahead where you check-in and receive the key.  Across from the desk is a mini-bar area and behind the desk are two chairs and a couch as a lounge area.  The check-in attendant was not very pleasant and did not seem willing to provide any additional information or any support.

We received the key and were told that the room was on the second floor.  As you exited the lobby, you entered a foyer which had stairs on one side which led up to the rooms.  Straight ahead was the courtyard which housed the pool and on the other side of the courtyard was the restaurant, the fitness center, and the meeting rooms.  The restaurant was small and there is where the breakfast was served.  While breakfast was available until 10am, you had to get there somewhat early to ensure you received anything because once it was gone, it was not likely to be refilled.  The pool looked nice and welcoming, while the fitness center was basic but was sufficient. 

Going upstairs the narrow staircase, we then turned around and went down a narrow hallway to our room – there were a lot of tight spaces around the hotel.  As you entered into the room, on the left were the two double beds with a nightstand in the middle.  The beds were pushed up against the nightstand so that was the width of the space between the two beds (ie not much).  In front of the door was a chair and a table and above that was the TV.  Next to the beds was a wall-in closet which had nice storage, but was very close to the bed.  Next to the closet was the entrance to the kitchen and then to the bathroom.  The kitchen was a full-size kitchen with on the right-hand side was a full sink, microwave, and shelves.  On the left side was a full-size fridge and entrance to the bathroom.  The bathroom was decent as it had a full sink and a full bathtub along with a toilet. 

Overall, the hotel provided a nice clean room and a decent night’s sleep.  The beds were medium – neither uncomfortable nor greatly comfortable.  The customer service definitely needs improvement (as we asked the front desk for other stuff later on and their response was very basic and not helpful) and there are tight spaces everywhere.  The room did provide a nice size bathroom and kitchen so that was a nice touch.   

Stay Report: Element Houston Vintage Park (Houston, Texas - December 2014)

Stay Report: Element Houston Vintage Park
comment below and let me know your thoughts :)

The Element Houston Vintage Park is a hotel “inspired by Westin Hotels, bringing together an eco-friendly environment with overall wellness…where guest can enjoy free breakfast, an evening reception and free internet access”

I had to go near Intercontinental Airport in Houston and was looking for places to stay when I noticed the Element Houston Vintage Park.  I heard some news items about the Element – which is the eco-friendly studio brand from Westin.  Right now they have a few properties scattered around the world, with one in Houston so I thought it would be nice to try --- after my experience, I would definitely go and seek out an Element; it was an excellent stay.   The rooms were spacious and well-laid out, the beds were also spacious and comfortable, there was enough lighting in the rooms, the free wifi was fast and really responsive, and the free breakfast was pretty good.  All this in an eco-friendly atmosphere made the stay all the more relaxing.

There are only two negatives I would say about this hotel – and both have to do with the location.  The hotel is located in a newly developed area and there are shops and restaurants near the hotel, but they are about a 2-3 minute walking distance --- this is fine during the day but at night there are very few lights.  That was my second negative, which was the road to the entrance of the hotel is not lit at all – the hotel is located on a one-way so if you are coming from the opposite way you have to pass the hotel and go down into the undeveloped section to make a u-turn to get to the right side of the street on which the hotel’s entrance is on – and that section of the road has no lights and is completely dark during the night.  As I said, those are the only two negatives as the rest of the experience inside the hotel was positive.

Once you walk inside the hotel, on the right-hand side is the check-in counter.  Beyond the check-in counters was a little pantry to buy snacks and beyond that was the elevators.  Across from the check-in was the dining area where the free breakfast is served (the breakfast was decent. There were standard items available that you normally would get as well as some unique items like egg, spinach, and mushroom on a toasted English muffin – but I did expect healthier or organic options and those were limited).   As you walk straight, there is a lounge/sitting area or relaxing area where you can also enjoy the free wifi.  To the left of this lounge is the business center which has access to two computers and a printer (during my visit, only one computer worked and the printer was not working).  Beyond the business center is the meeting room.  On the other side of the lounge/sitting area was the fitness center – which was spacious and had a nice array of machines – and a path to the outside which had an outdoor pool as well as an outdoor sitting/bbq area. 

Check-in was smooth and efficient and I was given my keys as well as a detailed explanation of the hotel and its amenities (which was good since it was my first time staying at the hotel).  I took the elevator to my room and when I opened the door, I thoroughly enjoyed the room. I had requested a room with 2 double beds so this is how my room was laid out: As you open the door, on the left were big closets (in an ikea-style design) which also contained a safe.  On the right was the bathroom which was very large and had a waterfall-style shower or hand-held shower.  The bathroom also had a low-flow toilet, low-flow sink, as well as refillable pumps for the the amenities instead of individual size toiletries (maintaining the environmental aspect throughout the room).  As you walked further into the room, on the left was the kitchen which was again ikea-designed and was quite big.  There was a very big fridge, a microwave, a sink, a stove, dishes and glasses, and pots and pans.  There was also two barstools and a little area to sit and eat at the kitchen.  Across from the kitchen was a desk/console combined into one.  This separated the bedroom from the main area.  The desk/console was a full desk that was extended to include a TV as well as a converter to plug in various devices and shelves below the TV.

The beds were quite comfortable and spacious and there were plenty of outlets near the beds and throughout the room.  In addition to the two beds, there was also a sofa that was very comfortable and could also turn into a sofa-bed.  Overall, it was a GREAT stay at the Element in a spacious room with comfortable beds.  The wifi was REALLY strong and fast both in the rooms and in the lobby.  It was a great stay in a place that is good for you and good for the environment.