Trip Report: British Airways, Geneva to New Orleans via London (July 2022)

 Trip Report: British Airways, Geneva to New Orleans via London
comment below and let me know your thoughts :)

I had to travel to Europe in Summer 2022 and was trying to find different ways to travel.  At the time of booking, the best method was utilizing miles so on the outbound I used Star Alliance miles and on the return I used OneWorld miles on British Airways from Geneva to New Orleans via London.  I am based out of New Orleans and British Airways had recently started direct service to the city so I was excited to travel on this route.  

As I said, I booked my travel using miles on American Airlines's website.  It is very easy to book awardtravel through AA's website and I have previously booked many oneworld partner flights through AA.com (in fact, I booked a SriLankan flight on AA.com and it was very simple).  This flight was no different and I booked the British Airways flight from Geneva to London and from London to New Orleans.  Once the flight was booked, I called British Airways to manage my flight including seat reservations and special meal request.  When I had originally booked my flight, premium economy was available for the same mileage amount but my dates had to change and in my revised dates unfortunately premium economy was not available.  In premium economy, the seat selection was complimentary and the luggage allowance was greater; in regular economy there was a charge for seat selection and the luggage allowance was the standard.                                                                                                  

I was able to check into my flight 24-hours in advance but I could only receive my boarding pass at the airport due to passport check-in.  My flight departed from Geneva at 11:50a and arrive at London Heathrow at 12:35pm and then my ne7xt flight departed at 3:40pm and landed in New Orleans at 7:30pm.  Because I was connecting internationally, and during this time it was the summer of European travel meltdown, I got to the airport 3-hours in advance; however, the check-in desks were not open at that time.  Apparently the check-in desks open 2 hours in advance but I was glad they were even opening as British Airways had cancelled almost all flights that day except 2 - the one we were on and then an afternoon flight.  I checked my luggage in, received my boarding pass, and proceeded to the gate.                                                                                                                                                                                             My first flight was operated by an Airbus A319 in a 3-3 seat configuration. The airplane had a Euro business class section followed by Premium Economy and then regular Economy.  We boarded through stairs and after manual safety demonstrations we pushed back and took off for Geneva.  I was seated in a window seat in regular economy.  The seat itself was basic and contained a moveable headrest, slimline seats, a tray table, and a literature section uptop for the magazines and pocket below the tray table for safety cards.  The seat comfort was alright but the seat pitch was very tight and even though the flight was only 1h45 mins, the uncomfortable seat made the journey feel longer.   Once airborne, inflight service commenced in which complimentary water and a packet of crisps were distributed; it was nice to get something complimentary as I was told that previously British Airways did not give anything complimentary in economy class.  You could purchase other food or beverage items if you wanted.  There was no wifi on the plane nor access to inflight entertainment so it was bring your own entertainment or enjoy the views.  We landed in Heathrow and then had to clear security and transfer terminals before my next flight out.

The next flight departed at 3:40pm but because U.S. bound flights require extra security we had to get to the gate extra early for additional security screening.  After the security screening, we were bused to the gate to board the Boeing 787 Dreamliner which would take us to London.  The Dreamliner was also configured with a Business Class, a Premium Economy Class and a regular economy class.  I was in regular economy where the seats were 9 across in a 3-3-3 configuration.  On the seat were a blanket, pillow, and change for UNICEF pouch.  The seat itself had an adjustable headrest and cushion.  The seatback had a PTV screen, a remote underneath, a tray table that could be half opened or fully opened, a USB port to charge your phone, and a pocket underneath.  The PTV screen was small and seem a bit outdated and while the seat pitch was decent, the legroom underneath was blocked by the huge metal box which contained the wires for the entertainment.  Because of the extra security, bus boarding, and issues with luggage loading at Heathrow Airport, it took a while for all passengers to board but once boarded, safety video was shown and we pushed back and took off for New Orleans.  Once we reached cruising altitude, a drink service plus pretzels were served and this was followed by the meal service.  The meal service was average and this is definitely an area where British Airways can improve.  After the meal service, the lights were dimmed for passengers to rest.  About half-way through the flight a mid-flight snack was served and then right before landing another snack was served.  While I appreciate the quantity of food, the quality and taste of the food was to be desired.  The service onboard was also average - they were nice and decent when they were in the aisles but in between service they cabin crew were not seen; they were not walking through the aisles with water nor checking on the passengers; if you wanted something you had to search for the crew.  The seat itself was alright but you could feel the wear and tear after the 7th hour and the big metal box which took up a lot of space really hampered the legroom - so you felt the 10hr+ flight time after the 7-8th hour.  Even though we left late, we landed on-time in New Orleans and quickly got to our gate and deplaned.

Overall, it was an interesting flight with British Airways.  They advertise themselves to be a very good to great airline but everything I experienced it made them out to be a decent to good airline.  Instead of 4-5 stars I would rate them 3-4 stars; they are decent when they are on their game but its the little things and the additional items that make other airlines standout - such as crew available in the aisle throughout the flight; better catering; a more updated fleet; and other such little things.  I appreciate the direct flight to New Orleans as I know not many international airlines fly direct to the city, and as someone from the city I really appreciate that.  I just think that New Orleans and the public deserve what British Airways was - I have flown with them when I was a child and I got the Britishness they were trying to achieve; on this flight I got that they were trying to be a step above RyanAir. 

Stay Report: Hyatt Centric Old Town Alexandria (Alexandria, Virginia - April 2022)

 Stay Report: Hyatt Centric Old Town Alexandria, Virginia
comment below and let me know your thoughts :)

I was travelling to Alexandria, Virginia and needed to stay near Old Town and during the search for a hotel found the Hyatt Centric.  I have heard about Hyatt's Centric brand which builds itself as local, boutique hotels but had never experienced the brand so decided to check it out.  It was easy to book and modify the hotel either through the Hyatt website or the Hyatt app.  The hotel is located on King Street which is the main street in Old Town but in an area where there are not many services around.  The metro is a couple of minutes walk away as well as restaurants, bars, and convenience stores which are all within walking distance but not next to the hotel.                                                                                                                          You enter the hotel lobby and in front are the check-in desks and to the right is a seating area and bar a couple of steps down below and the elevator on the same level.  Check-in was alright but it could have been better service; I am a Hyatt member but did not get a welcome as a member and there was no one in the hotel but the check-in attendant acted like they were very busy and the entire process was rushed.  We checked-in and proceeded to the room.

When we entered the room, there was nothing outstanding or anything that stood out and made this aunique or a special hotel room; it was an average hotel room.  You enter the room in a little hallway with a bathroom on one side and a closet and coat hooks on the other side.  The closet contained a mirror on the outside and inside was a place to hang your clothes as well as an iron and ironing board.  The bathroom was a decent size and had DryBar toiletry products - the bathroom had a shower along the entire backwall and in the foreground was the sink on one side and the toilet on the other side.  There was enough storage in the bathroom as next to the sink there were also shelves in the wall that provided additional storage spaces.  

Back in the room, on the left was a stand with the coffee maker and complimentary water on top and below was the fridge and additional storage.  It was a nice area that provided more space to put things and it was a nice touch.  Further into the room, along the right side were the two double beds with a desk in the middle.  The beds were comfortable, big enough and provided a good nights sleep.  Across from the bed, along the left-side of the wall, was a TV mounted on the wall and then a desk with a chair - the desk was a decent size but I have seen bigger in regular Hyatt's.  There was a window along the back wall which faced out onto King Street and there was a couch and lamp next to the window to provide extra seating.  Overall, it was a nice size room with good amenities but there was nothing distinctive about this room or nothing that made this room stand out against a regular Hyatt or other-brand hotel room.

The hotel is a full-service hotel so there are a lot of amenities including wifi, a restaurant and bar on-site, a fitness center, and a concierge.   We were there for work so did not have time to try all the amenities but did try the wifi which was decent and fast enough for basic email and streaming videos but did encounter some issues when using the wifi for work.                                                                                                                                                      Overall, it was a nice decent size room with good amenities.  The location was decent as it was within walking distance of many items.  Hyatt's Centric brand builds itself as a local, boutique hotel and I did not find anything local nor boutique about the hotel.  It was nice but it was a standard if not modern Hyatt hotel.  

Stay Report: Motto by Hilton Washington DC City Center (Washington, D.C. - October 2022)

  Stay Report: Motto by Hilton Washington, D.C. City Center
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I was traveling to Washington, D.C. for work and needed to stay in a specific location.  All hotels in the location I wanted to stay out were sold out so I had to look near that location and during that search I found the Motto by Hilton Washington, D.C. City Center.  This hotel is located in Chinatown right across the street from the Gallery Place/Chinatown Metro stop.  Because I needed a hotel close to the metro stop and this metro stop was close to where my work was going to be, I booked the hotel.  I had not heard about Motto by Hilton brand so was not familiar with what to expect - an important tip to do your research beforehand because I was in for a big suprise.                                                                                                                                              I booked the hotel through the HiltonHonors website and app - both sites brought the same price and once booked I could modify either through the app or through the website.  Motto by Hilton is one of Hilton's newest brands and I was not sure about their brand nor type of hotels that they offered - this is something I should have read up on because I was in for a big surprise when I checked in.  When I got to the hotel and went to check-in, that is when the check-in agent let me know that Motto by Hilton is a micro-hotel meaning that the rooms are very small and the services are limited - basically its similar to a pod-hotel or an upgraded hostel.  I found out later that his hotel used to be the Pod Hotel Washington D.C. and that is still the name listed on some online maps.  In fact, on some online maps I had to put in the restaurant that was attached to the hotel to find the hotel as the online map had not been updated to the new hotel name.

The lobby was very small as it was a standard lobby but divided into two halves with one half being the hotel lobby and check-in and the other half being the bar area for the attached restaurant.  As you entered into the lobby, on the right were the two small check-in desks were you checked in and received your key.  Further along the right side was a couch that faced the elevators on the left-hand side; there were 3 elevators but sometimes it took a while for them to come.  My room was at the end of the hallway and tip - if you are a light sleeper do NOT get this room because the window faced the alley way with the garbage bins and between 4a-6am the garbage trucks came and made A LOT of noise.

When I opened the door, I did not realize how micro the room was - especially because the pricecharged was not micro but rather really expensive.  You enter into a little hallway with a coat hook and a mirror and then there is a sliding door that leads into the main room.  As soon as you enter the main room, on the left hand side is a small desk with a chair that blocks your entrance into the room.  Literally right next to the desk is the extra-large twin bed and right next to the next is another bedside table and the room ends.  The bed was on the left-side of the room as on the right was a stack of shelves for storage, the window that had black-out shades but was not noise cancelling, and TV mounted to the wall with a small ledge underneath.  The bed was decent and comfortable but there was definitely a lack of storage space and there was no room to move around the bed - it was very tight space.                                                                                                                                                             In between the hallway and the main room was a sliding door and that sliding door was the main door to your bathroom - so either the door slid to close the bathroom door but then left the entrance to the hallway open or the entrance to the hallway was closed and the bathroom door was open; not very good design.  The bathroom itself was a decent size and had a toilet, a small sink, and a small shower - the shower was decent but was poorly designed so that the water spilled everywhere outside when you showered.  The bathroom also had zero storage space so there was no place to put your toiletry kit or other storage.  There were refillable bathroom toiletries in the shower with shampoo and body wash and a soap and lotion were provided in the sink. 

As it is a micro-hotel, there were not the standard amenities that you would find at a regular hotel.  Instead this hotel offered wifi, a hotel restaurant, there was a gym in the basement, and an iron and ironing board in the room.  The wifi was decent and provided enough speed to connect devices and stream videos.  I was mainly there for work so did not time to checkout the gym nor the restaurant but the restaurant seemed very popular amongst locals, especially for happy hour.                                                                                                                              Overall, I was a bit disappointed with the hotel.  Yes, I was not aware it was a micro-hotel so that was my fault but generally once chooses a micro-hotel for convenience of location and because it is less expensive - you are getting 1/4 of the room so you should be paying less.  The room was definitely small but the price was that of a standard hotel room in D.C. - the hotel offered a micro-hotel at a standard hotel room rates and I think that is misleading and not right.  Also, I stayed there for multiple nights and I would not recommend staying at this hotel for more than one night - its convenient as its located across the street from the metro station but that is all the bonuses in my opinion.