Monday, September 14, 2020

Stay Report: Seattle Airport Marriott (Seattle, WA - September 2020)

 Stay Report: Seattle Airport Marriott
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I was flying from New Orleans to Bozeman via Seattle (see report here) and was only supposed to be transiting in Seattle, but unfortunately my flight from Seattle to Bozeman was cancelled.  I was flying with Alaska Air and I went their customer service desk where I got rebooked on the next flight, given meal vouchers, and given a hotel voucher for Seattle Airport Marriott.  The hotel provides a free shuttle from the airport to the hotel so we made our way to the shuttle area to catch the shuttle.  According to the hotel, the shuttle departs every 20 minutes from the hotel to the airport and makes rounds, so your wait depends on the number of passengers getting off and various stopping points in the airport.  While the free shuttle is nice, given the hotel's size and the number of passengers, the shuttle filled up really quickly with the passengers + luggage so the hotel should think about utilizing a bigger shuttle during certain times of the day.

The shuttle took about 10 minutes to get from the airport to the hotel.  We entered the hotel lobby which had three c


heck-in desks on the right-hand side, a sitting area in the middle, and the restaurant and bathrooms off to the middle and left hand side.  As there were a lot of guests checking in, and only two check-in desks open, there were lines at each of the stations and guests were supposed to socially distance while standing in line (although this was not monitored nor enforced by staff).  Once I got to the front, my check-in process was very quick as I was only going to be there for less than 12hrs.  Once I received my key, I was given instructions on how to get to the room and they seemed more complicated than necessary; apparently the hotel has two distinct and separate towers that are only connected through a second floor entryway.  The directions were somewhat clear from check-in to the room, but from the room back down to the lobby the directions were NOT clear and there were many guests roaming around trying to locate the lobby.  There were two elevators, and no other guests next to us, so it was easy to socially distance in the elevators.


It was a long walk down a hallway to get to our room and once we got there, space was a premium because it was a very tiny room.  You entered into a hallway which led into the bedroom area, and in the hallway on the left-side was a sliding door to the bathroom.  The sliding door was a nice touch but it did not slide all the way, nor stay in that position so the bathroom was never completely shut.  Inside the bathroom consisted of a sink, a toilet, and a shower as well as bathroom toiletries such as lotion, shampoo, conditioner, and towels.  The bathroom was width wise narrow but had more space lengthwise.  The hallway also contained a large entryway which could be used for those with disability assistance; we used it as storage for our luggage since the main room was compact.  Further down the hallway, on right-hand side, was an open closet with a rack and hangers, an iron and ironing board, and a luggage rack.  Continuing along with right-side of the wall, into the bedroom area, was a desk that was both a working space, a storage space, and also contained a coffee-maker on top.  That was connected to the entertainment section which contained a TV on top and a chest below with drawers and a fridge; the TV was a smart TV and there was a port panel on the side to connect various items to the TV.  

Across from all of this, along the left-side wall were the beds.  We had requested a room with two beds so there were two Queen beds with a nightstand in the middle.  The beds were comfortable enough to sleep and were large enough to comfortably sleep two people.  In between the two beds was a nightstand and in between the beds and the window was a long chaise which was nice in providing extra space, but was a bit cramped in terms of space for the room.  Space was generally at a premium and on top of that there was a lot of furniture, too much in my opinion, given the size of the room.  A plus point of the room was that there were plenty of outlets and USB ports throughout the room - next to the bed, on the desk, on the nightstand, and next to the TV so you could charge as many devices as needed.

As I said, we were only there for less than 12hours so I was not able to enjoy all the facilities of the hotel.  The hotel does have complimentary wifi, there was a restaurant/bar, ice machine, a fitness center, and a business center.  The airline had provided meal vouchers so I had picked up food from the airport, but the hotel's restaurant did have late hours to accommodate late arriving passengers.  

Overall, it was an interesting stay at the Seattle Airport Marriott.  The positives were the nice clean room, the many outlets throughout the room, the comfortable beds, and the spacious grounds.  The negatives were the tiny room, too much furniture so the room felt cramped, and the lack of signage around the spacious hotel.  While it would not be my first choice, it was a nice and decent layover hotel.

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