Sunday, March 15, 2020

Stay Report: Hilton Houston Westchase (Houston, Texas - October 2018)

Stay Report: Hilton Houston Westchase
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photo courtesy of TripAdvisor
I was planning a trip to Houston and wanted to stay near the Galleria area but could not find a good deal so I expanded my search.  I had previously stayed at the Hilton Houston Westchase for a family friends wedding, and the hotel was nice and located about 15-20 minutes away from the Galleria and I found a good deal so decided to restay at the hotel.  From the outside, hotel looks like a tall office building with an attached restaurant and parking surrounding the building.  The parking is free and ample but some of the parking is a little shady so I would be careful about leaving valuables in the car; the parking does fill up quickly, especially well-lit areas and those closest to the entrances.  The hotel is located next to a supermarket and easy access to many amenities and highways. 

Check-in was a breeze, the attendant gave us the key and explained everything that the
photo courtesy of Hilton.com
hotel offered. We went to our room, which was located on the 5th floor and two doors away from the elevator (we were a little skeptical about the proximity to the elevator, but no noise from the elevator or gathering around it was heard).  Both the rooms and the bathrooms had been updated with the new Hilton offerings, but the doors and other structures indicated the building itself was old.  As you entered the room, the bathroom was on the right while the closet was on the left.  The bathroom was a bit small but decent and contained a sink, a tub, a toilet, and bathroom toiletries.  The closet was also standard and contained a shelf, hangers to hang items, an iron and an ironing board.  Further into the room on right hand side were the two double beds with a nightstand in the middle.  The bed quality was very nice and the pillows were very nice, but the beds in the Hilton seemed smaller than the ones we got at the Doubletree (check out that review here); the bed could easily fit two people, but there is just enough room to fit 2. Across from the bed was a chest with drawers on the bottom and a TV as well as coffee stand on top. The bottom of the chest also contained a mini fridge a well as a safe.  The room also contained a desk and a chair next to the chest, and between the bed and the window was was a table and lamp (the window faced out onto the parking lot).  The room we had was on a corner so while it was shaped a little differently, there was still plenty of space to more around and be comfortable.

photo courtesy of Hilton.com
The hotel is a full service hotel so there are many amenities for the guests to enjoy including a restaurant, parking, wifi, a fitness center. meeting rooms, a business center, and a pool.  The parking was self-parking, there was no charge, and there were plenty of spaces available; however, as I said before some parking spots were not as well lit as others so I would be careful about leaving valuables in the car.  The wifi was complimentary and there was no limit on the number of devices that could be connected, and the speed was decent enough to check email and watch videos.  The fitness center was located on the first floor, en route from the elevator to the big conference room/meeting room, and seemed to be installed as an afterthought.  The fitness center was located next to other rooms so there is a lot of traffic passing by the fitness center and it was somewhat small as well, as only three, maybe four, people could work out at the same time; 4 people or more and the place would feel very congested and cramped. Again it seems as if the hotel took out an existing room and replaced it with the fitness center. The amenities inside the fitness center included decent equipment as well as fruit (not the best looking, but not the worst looking either), water, and cold towels.

In the end, the hotel provided a nice and comfortable room with free parking, free wifi, good customer service, and decent location with many restaurants and services within a short distance away.  While it is a bit further away from the Galleria (about a 15-minute drive) the added benefits of the hotel make the drive worth it.

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