Stay Report: Hyatt Place Memphis/Primacy Parkway (Memphis, TN - June 2018)

Stay Report: Hyatt Place Memphis/Primacy Parkway
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I had previously stayed at a Hyatt Place in Memphis (see review here)  and while I was not overly impressed with the brand, I was also not deterred from trying the brand again.  I was traveling to Memphis and the Hyatt Place was convenient to where I needed to go, so I decided to try the brand again.  Hyatt Place is Hyatt’s low to mid-budget option for travelers.  The rooms are mini-suites – with a bedroom, bathroom, and sitting area – and contain a mini kitchen as well.  Complimentary breakfast and parking are provided, and the brand competes with Hampton Inn and Courtyard. 

The hotel in Memphis is located in between two other hotels, so it’s a bit difficult to distinguish which is the entrance to the hotel.  Also, the hotel has a narrow footprint, as the hotel is built lengthwise and not width wise.   I pulled up to the main entrance and went into the lobby.  The hotel looked modern and fresh, but the other hotel had a distinct and open lobby while this one looked more like a traditional hotel lobby.  As you entered, there were chairs and tables in front of you and the check-in desk was off to the side.  Behind the check-in desk was the bar as well as additional tables and chairs.  Across from the bar was the kitchen area where the complimentary breakfast was served in the mornings.  There were additional chairs and tables in between the check-in desks and the windows as well; so plenty of space to sit and relax. 

As there were only two check-in computers, it took a while for both check-in and check-out.  I received my key and proceeded to the elevators.  Given the layout of the hotel, if you enter the front door with your luggage, you hit the guests waiting in line for the check-in desks on your way to the elevator; it was an odd layout.  The elevator was also somewhat narrow and slow. 4 people barely fit into an elevator - or only 2 people and their luggage.  As with the previous stay, Hyatt Places seem to be very narrow and more reminiscent of European hotels rather than American-style hotels.

As you enter the room, on left is a counter with a sink, coffee, and a fridge

and across from that is a desk.  On the other side of the room are couches - one of which can turn into a sofa bed – a very uncomfortable one at that.  There is a ‘partition’ between the 'living room' and the bedroom, and I put it in quotes because it only extends half way while the remaining section is open so it does not provide a lot of privacy.  Next to the desk is a chest with drawers on the bottom and a TV on top – the TV can be turned to face either the bedroom or living area.

Further into the room, on right side is the bathroom while on left side are the beds.  I had booked a room with two beds, so the beds were against the wall and there was a nightstand in the middle of the bed as well as one next to the partition.  Plugs and USB ports were available next to the bed.  The bed itself was comfortable and provided a decent sleep (much better than the sofa bed).  Across from the bed was the bathroom, which was again very narrow.  As you enter the bathroom, there is an open sink and large mirror in front of you.  To the right is a small closet that is only sufficient for one, maybe two people.  On the other side of the sink is the remaining bathroom, with a toilet and a shower behind a door.  The bathroom is very narrow, so narrow in fact that the door barely misses the toilet as it is closing. The shower is also narrow so you feel constricted and you cannot stretch out.

 

The Hyatt Place does offer free facilities for its guests to enjoy such as complimentary parking, complimentary wifi, and complimentary breakfast.  The hotel also provides a fitness center, an outdoor pool, a business center, and a local shuttle.  The complimentary breakfast was decent, with nice yogurt and fruits; the wifi had decent speeds; and the business center had 2 computers with free printing – so the facilities were nice and a good for customers.  

Overall, it was a decent stay at the Hyatt Place.  We were only there for one night and so for that one night the hotel provided a convenient location, decent bed quality, and complimentary facilities; however, given the narrowness of the room I am not sure I would spend more than one night at the hotel.