Stay Report: Hyatt Regency Montreal (May 2015)

Stay Report: Hyatt Regency Montreal
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I was traveling to Montreal and was looking for a nice hotel that was centrally located with access to sights and restaurants.  The Hyatt Regency Montreal is located in downtown Montreal and is centrally located to everything and is connected to the Reso.  Overall, it was a nice stay at the hotel as the rooms are comfortable and they provide really good customer service.  There were only two negatives to this hotel - one is that the elevators are really slow (even though there are four, they are all really slow) and two is that the spacious room was at a cost of a small bathroom. Other than these two minor things, it was a really nice stay at the Hyatt Regency.

The ground floor of the hotel has the entrance for the taxi cab, connection to the mall, as well as street-level entrance. From this, you take one set of elevators to reach the lobby of the hotel; two sets of elevators can take you to the lobby, one that is connected to the mall while the other is connected to the street-level.  The lobby is spacious and has plenty of space to lounge around.  If you enter from the street-level, you walk through a hallway towards the check-in desks which are straight ahead.  To left of the check-in desks are the elevators plus a sitting area for guests.  Behind the check-in desks are the restaurant, bar, business center, as well as access to the mall.  Check-in was smooth and they were very accommodating to all changes and requests that were made.  Once we received our key, there are 4 elevators that take you up to the guest rooms and these are the slowest elevators.  While waiting for the elevators we were able to talk to a lot of guests and they all had the same issue; talking with the guests was the only positive thing about waiting for the elevators.

As I was traveling with a group I had booked two rooms, but the rooms were laid out in a similar fashion with the only difference between them was the view from the window.  The rooms themselves were very spacious and provided a lot of room.  As you entered the room, on the left-hand side was the closet which contained area for storage as well as an ironing board and iron.  The right-hand side contained the bathroom, and while the room was very spacious, the bathroom was not.  It was very tiny and compact and contained a sink, a toilet, and a tub along with the Hyatt toiletries.  In my opinion, some of the space in the room could have been better utilized in creating a bigger bathroom.

Further into the room, on the left-hand side was a chest with drawers on the bottom and the TV on top and next to that was a desk.  The beds were located across on the other side of the wall.  The beds were very comfortable and provide enough room and a good night’s sleep.  There was a night stand in between the beds, and around the room there were plenty of electrical and USB outlets so you can charge all your electronics.  There were very large windows in the room which provided nice views as well as sunlight into the room.  Between the windows and the beds were either couches or chairs to sit and enjoy the view.  On the other side of the beds, in the shared wall with the bathroom, was a nook which contained additional storage space, a nook for coffee, a safe, and a fridge.  This nook was a very nice addition and provided some good amenities, but I would forgo the nook for additional bathroom space.

The hotel is a full-service so there were many facilities available for the guests to enjoy.  These include a restaurant and bar (which are sometimes closed for private events); complimentary in-room wifi; a business center behind the lobby with extremely slow computers and a printer; as well as pool and fitness center.  The pool and fitness center were located below the lobby.  Both the pool and fitness center were medium in size, not too grand but not small either.  The pool was mostly used by families and children while the fitness center was pretty full (on the weekend).  The hotel also offers massages and has a massage room near the fitness center.

Overall it was a great stay at the Hyatt Regency.  The hotel provides a spacious room that is centrally located and easy access to many sights and restaurants along with good customer service.  The only negatives were the small bathroom and the slow elevators, but despite those I would definitely recommend this hotel.